Frequently Asked Questions
What is Orgain?
Orgain® is a line of nutritional products including nutrition shakes, protein shakes, protein powders, protein bars, and supplements made with nutritious, high-quality ingredients. Orgain offers a growing portfolio of nutrition products to meet a variety of needs because we believe that real nutrition has the power to make a real difference in people’s lives. That’s why we craft products made with thoughtfully selected high-quality ingredients that nourish the body and provide an unmatched taste experience (because being good for you doesn’t have to taste bad). By securing USDA organic certification whenever possible, minimizing the amount of added sugar, and avoiding artificial flavors or preservatives, we can ensure that our products deliver nutrition that supports a healthy, balanced lifestyle.
Why is it called Orgain?
The name Orgain was created by the founder of the company, Dr. Andrew Abraham, by combining the words “organic” and “gain.” Orgain has a deep commitment to using organic ingredients, and we believe that people can “gain health, gain energy, and gain life” through clean, wholesome nutrition. Dr. Abraham has personally experienced dramatically improved health and energy by making changes to his diet.
Where can I buy Orgain products?
Orgain products are available at Orgain.com, at more than 40,000 retail store locations nationwide, and at e-commerce sites like Amazon.com.
Why does Orgain taste so much better than other nutritional products?
The inspiration for the Orgain formulations comes from Dr. Abraham’s kitchen, so the focus is on real, food-based ingredients. Using premium ingredients (when possible) like natural flavors and certified organic fruits and veggies powders makes for delicious products that taste like they come from the kitchen instead of a lab.
Are any of the top 9 major allergens* (soy, wheat, eggs, fish, crustacean shellfish, milk/dairy, peanuts, tree nuts or sesame) found in Orgain's products?
Most Orgain products are made without eggs, wheat, soy, and crustacean shellfish ingredients. Peanuts, tree nuts, fish, wheat grain, milk dairy and sesame are used as ingredients in select products; however, several Orgain products are made without any of the major allergens*. If any of the 9 major allergens* are present in the product, a “contains” statement will be included on label immediately after the list of ingredients. Please check the list of ingredients for each specific product you are considering. *Food allergen declaration is as defined by the Food Allergen Labeling and Consumer Protection Act of 2004 and the Food Allergy Safety, Treatment, Education, and Research Act of 2021.
What is the shelf life of Orgain products?
Most of our powder products are guaranteed best quality 24 months (depending on the product) from the date of manufacture if left unopened. Ready-to-drink shakes, bars, and almond milk are guaranteed best quality 12 to 15 months (depending on the product) from the date of manufacture if left unopened. The Best If Used By date printed on the packaging indicates when the product is expected to be at its peak quality and flavor. Products may still be safe to consume after this date; however, we do not recommend consuming a product past the Best if Used By date as quality, taste or texture may gradually decline.
How should I store my products?
Orgain powders, bars, unopened ready-to-drink shakes, and unopened almond milk are safe when stored at room temperature. Because they taste best when served cold, ready-to-drink shakes, and almond milk can also be stored in the refrigerator. Ready-to-drink shakes should be consumed within two hours after opening if not refrigerated and within 72 hours after opening, if refrigerated. Almond milk should be refrigerated after opening and consumed within 7 days. Powder products mixed in to a drink or shake should be consumed within two hours if not refrigerated and 24 hours, if refrigerated.
Are any Orgain products eligible for reimbursement?
Orgain Organic Nutrition Grass-Fed Protein Shakes, Organic Nutrition Plant Protein Shakes, Kids Protein Organic Nutritional Shakes and Kids Plant Protein Organic Nutritional Shakes have HCPCS reimbursement codes. Several national durable medical equipment companies (DMEs) carry Orgain and can help eligible patients obtain insurance coverage for oral nutrition use or tube feeding. For more information, please visit our Information for Products with HCPCS Codes document.
How can I get samples of Orgain products for my patients?
Approved Healthcare Ambassadors have access to the Healthcare Ambassador Sampling Portal, where requesting samples is quick and easy via our website and mobile app, which is available on the App Store and Google Play. Orgain allows Healthcare Ambassadors to request samples for their practice, or if approved, to ship sample bundles directly to their patient's homes (for use in consultation with patients or clients). Click here to request an ambassador account.
How do I sign up to become a Healthcare Ambassador?
If you are a credentialed healthcare professional providing direct patient or client nutrition counseling at a healthcare practice or facility, please click here and complete the form to sign up!
How does the Healthcare Ambassador Program work?
Orgain provides approved Healthcare Ambassadors with access to the Healthcare Ambassador Sampling Portal where it's quick and easy to request free Orgain samples for your practice or if approved, to ship sample bundles directly to their patient's homes, and e-mail valuable discounts for orgain.com directly to your patients. Click here to request an ambassador account. You will be alerted via email when your request is approved. Please follow the link in the email to set your password and sign into the Healthcare Ambassador Sampling Portal. Please check your Spam or Junk folder if you do not receive approval within 72 business hours. If you have questions and need assistance, please email the Orgain Healthcare Team at [email protected] and a team member will assist you.
What are the benefits of becoming an Orgain Healthcare Ambassador?
We're committed to supporting credentialed healthcare professionals with samples, coupons, special offers, resources and continuing education that helps make a positive impact in the lives of their patients or clients. If approved as an Orgain Healthcare Ambassador, you will receive: An exclusive Healthcare Professional Ambassador Welcome Kit that includes samples of popular Orgain products Access to the Orgain Healthcare Ambassador Sampling Portal website and mobile app Discounts for the healthcare professional and their patients/clients Access to the private Healthcare Ambassadors-only discussion group on Facebook Free professional education and resources Exclusive offers only for Healthcare Ambassadors For additional information please click here.
What is the difference between the Orgain Healthcare Ambassador Program and Orgain Affiliate Ambassador Program?
The Orgain Healthcare Ambassador Program is a complimentary nutrition advocacy and product sampling program offered exclusively to credentialed healthcare practitioners who are currently providing direct patient or client nutrition counseling in a clinical or private practice setting. Healthcare Ambassadors will also receive a personal discount code for orgain.com that can be used on personal purchases only. There is no commission-based incentive for the healthcare program. For additional information please click here. The Orgain Affiliate Ambassador Program is intended for influencers and content creators with an active social media following. Affiliate ambassadors will receive an exclusive promo code to share on social media and can earn a 20% base commission on referred sales. At this time, this program is not open to healthcare professionals. To learn more, please click here.
Can healthcare professionals order Orgain products via a wholesale program?
Orgain Healthcare offers a competitive wholesale program exclusively to credentialed healthcare practitioners who are currently providing direct patient or client nutrition counseling in a clinical or private practice setting. For more information please contact [email protected].