Frequently Asked Questions

What is Orgain?

Orgain® is a line of clean nutritional products which includes nutrition shakes, protein shakes, protein powders, protein bars, pancake mixes and vitamin and mineral supplements that are packed with nutritious and high-quality ingredients. Just as important as what’s in Orgain products is what’s not in them: most of our products are Certified Organic, non-GMO, gluten free, and are made without soy, artificial colors, artificial sweeteners, or preservatives

Why is it called Orgain?

The name Orgain was created by the founder of the company, Dr. Andrew Abraham, by combining the words “organic” and “gain.” Orgain has a deep commitment to using organic ingredients, and we believe that people can “gain health, gain energy, and gain life” through clean, wholesome nutrition. Dr. Abraham has personally experienced dramatically improved health and energy by making changes to his diet.

Where can I buy Orgain products?

Orgain products are available at Orgain.com, at more than 40,000 retail store locations nationwide, and at e-commerce sites like Amazon.com.

Why does Orgain taste so much better than other nutritional products?

The inspiration for the Orgain formulations comes from Dr. Abraham’s kitchen, so the focus is always on real, food-based ingredients. Using premium ingredients like organic cocoa, organic vanilla beans and real organic fruits and vegetables makes for delicious products that taste like they come from the kitchen instead of a lab.

Are any of the top eight allergens (soy, wheat, eggs, fish, shellfish, dairy, peanuts, or tree nuts) found in Orgain's products?

We do not use eggs, soy, or shellfish. The majority of our products are made without fish ingredients. The only exception is the Daily Wellness Wild Omega-3 which is made with wild caught fish. We also use peanuts, tree nuts (almonds, coconut), milk, and wheat grain* as ingredients in certain products. If a top 8 allergen is present, it will be declared in the "contains" statement immediately following the list of ingredients. Please ensure to always check the label before trying the product and consult further with your healthcare provider if you have questions. *The majority of our products are not made with wheat grain but select products contain wheat, or wheat grass and barley grass (young sprouted grass of the wheat or barley plant harvested before jointing). Please always check the label and refer to the list of ingredients for each product. Consult with your healthcare provider on the suitability of consuming wheat grass if you have wheat allergy concerns.

What is the shelf life of your products?

Powder products are guaranteed fresh 2 years from the date of manufacture if left unopened. Ready-to-drink shakes, bars, and almond milks are guaranteed fresh 12 to 15 months (depending on the product) from the date of manufacture if left unopened. The expiration date is printed on the packaging. We do not recommend consuming expired product.

How should I store my products?

Orgain powders, bars, unopened ready-to-drink shakes, and unopened almond milks are safe when stored at room temperature. Because they taste best when served cold, ready-to-drink shakes, and almond milks can also be stored in the refrigerator. Ready-to-drink shakes should be consumed within two hours after opening if not refrigerated and within 72 hours after opening, if refrigerated. Almond milk should be refrigerated after opening and consumed within 7 days.

Are any Orgain products eligible for reimbursement?

Orgain All-In-One Shakes, Vegan All-In-One Shakes and Kids Protein Nutritional Shakes have HCPCS reimbursement codes. Several national durable medical equipment companies (DMEs) carry Orgain and can help eligible patients obtain insurance coverage for oral nutrition use or tube feeding.

How can I get samples of Orgain products for my patients?

Approved Healthcare Ambassadors have access to samples through the Healthcare Ambassador Sampling Portal website and mobile app, where requesting samples is quick and easy. Orgain allows Healthcare Ambassadors to request samples for their practice (to use in consultation with patients or clients) or to send samples and discount offers directly to patients or clients. Click here to request an ambassador account.

How do I sign up to become a Healthcare Ambassador?

If you are a credentialed healthcare professional providing direct patient care at a healthcare practice or facility, please click here and complete the form to sign up!

How does the Healthcare Ambassador Program work?

Orgain provides approved Healthcare Ambassadors with access to the Healthcare Ambassador Sampling Portal where it's quick and easy to request free Orgain samples for your practice or to send free Orgain sample starter kits and valuable discounts directly to your patients. Please click here to request an ambassador account. You will be alerted via email when your request is approved. Please follow the link in the email to set your password and sign into the Healthcare Ambassador Sampling Portal. Please check your Spam or Junk folder if you do not receive approval within 72 hours. If you have questions and need assistance, please email the Orgain Healthcare Team at medinfo@orgain.com and a team member will assist you.

What are the benefits of becoming an Orgain Healthcare Ambassador?

We're committed to supporting credentialed healthcare professionals with samples, coupons, special offers, resources and continuing education that helps make a positive impact in the lives of their patients or clients. If approved as an Orgain Healthcare Ambassador, you will receive: An Ambassador Welcome Kit Access to the Orgain Healthcare Ambassador Sampling Portal website and mobile app Access to the private Healthcare Ambassadors-only discussion group on Facebook Free professional education and resources Exclusive offers only for Healthcare Ambassadors For additional information please click here.

What is the difference between the Orgain Healthcare Ambassador Program and Orgain Affiliate Ambassador Program?

The Orgain Healthcare Ambassador Program is a complimentary nutrition advocacy and product sampling program offered exclusively to credentialed healthcare practitioners who are currently providing direct patient care in a clinical or private practice setting. For additional information please click here. The Orgain Affiliate Ambassador Program is meant for those who have a strong social media presence. Influencers will receive an exclusive promo code to share on social media and can earn 10% base commission on all sales they refer. To learn more, please click here.

"My colleagues and I are very happy to be able to tell our patients about Orgain products. It’s wonderful to have such a high quality product to recommend—one I use myself! I’m very happy you have such great vegan products!"

Clarisa

Oncology Dietitian

"I have had great experiences with the portal. Simple, easy, and quick. I love Orgain products and having access to them to offer to my patients is great."

Vivianne

Oncology Dietitian

"I think the direct-to-patient sampling program is one of the best, most convenient ways for patients to receive samples delivered to their homes during the pandemic that I've seen so far. The option for patients to also see the tracking information is an added bonus! My patients have been appreciative they don't have to go out shopping during the pandemic, & that they have the option to still try before buying."

Elizabeth

Oncology Dietitian

"Orgain hits all the elements important to my patients, such as affordability and taste, and also gives me confidence as a Gastroenterologist that I’m providing patients a clean, hypo-allergenic product that is well-tolerated. I use the nutritional shakes on those who need supplemental calories, even via feeding tubes, and the protein shakes for my post-bariatric patients on modified diets as well as those on weight loss programs. Orgain is the go-to in my GI practice.” "

Seper

Gastroenterologist

"Working with the oncology population, I know just how detrimental it can be to not consume adequate calories and protein. Unfortunately, many of my patients and clients are at risk of becoming malnourished because their caloric demand is increased. Orgain allows these individuals the chance to add more nutrition in a clean, wholesome, and delicious way! I feel confident using Orgain as a tool in my toolbox to help optimize my patient and clients’ nutritional status. Orgain wants to help individuals as much as I do – and I really appreciate that!"

Rayna

Oncology Dietitian

"I’m a Registered Dietitian and would first like to start by sharing how much your Orgain product has helped my medical condition, Crohn’s Disease. I was on the Specific Carbohydrate diet for almost 2 years in clinical and biochemical remission, however I had a flare up and was unable to get control until I started Exclusive Enteral Nutrition (EEN), by mouth, with your Orgain All-in-One Nutrition Shakes, for one month straight. I went into clinical remission for about 6 months, then figured out if I do Partial Enteral Nutrition (drinking 2 shakes for breakfast everyday) I’m back into remission. Your product has literally been my medicine!"

Sarah

Clinical Dietitian

"I've never found a plant based protein powder specifically that is so loved by so many athletes, and I'd love to be able to recommend it to other people."

Diane

Sports Dietitian

"I really like the Orgain ambassador program as it makes it very easy to reorder samples, coupons, etc. I also like that you offer webinars and educational info as well. Really, I think your program is very well organized compared to many of the other supplement companies."

Liz

Oncology Dietitian

"I like that the product is available to our patients over the counter and even online. I've gotten back good feedback from a Crohn's patient who previously refused to take any supplements that we've offered."

Audra

Sports Medicine Dietitian

"I am very much enjoying being an ambassador. Ordering sample kits is a breeze, and my patients appreciate that they get to try a sample of your product before going out and buying a box for themselves."

Nicole

Sports Medicine Dietitian

"Being a registered dietitian, I feel confident promoting your product. I feel good telling my allergy clients the standards you uphold with manufacturing. It is difficult to find nut free protein shakes that are healthy. Your products are clean and non modified."

Christine

Clinical Dietitian

"I wanted to write you because I want you to know that Orgain really has great products. I have type 1 diabetes, which has been my primary motivator to become a dietitian and a diabetes educator and I have always had to be careful with processed foods, with an emphasis on protein powders and shakes. However, though I nearly always have a poor blood sugar reaction to protein products, this has not been the case with Orgain products! This just goes to show the quality of Orgain products. So thank you. I had samples sent to my house at first as a test run to see how it affected my diabetes, but Orgain has been wonderful and wonderful to work with the Ambassador program. I couldn't be happier. I now plan to work with the Endo and PA to start giving out Orgain samples and coupons to all the patients."

Ariel

Certified Diabetes Educator

"I am so happy I found Orgain! I have been looking for clean, plant-based protein and bars, and Orgain is perfect. My patients are constantly asking me what protein to use for shakes, and I will be happy to recommend Orgain!"

Sara

Oncology Dietitian

"I have been enjoying talking to patients about the product as an alternative for nutritional support. I've had several patients tell me this is one of the only nutritional drinks they are able to tolerate with gastroparesis (our patient population). It is nice to have samples to provide to patients if they need extra nutritional intake (or better options than Boost and Ensure, which many of our patients cannot tolerate).
We appreciate the program and the opportunity to provide patients with samples."

Natalie

Gastroenterology Nurse

"My first choice for patients that need an oral supplement is almost always Orgain. As an RD I am much more comfortable recommending Orgain over conventional brands like Ensure and BOOST because it’s certified organic, has a much cleaner and less controversial ingredient list and it’s lower in sugar. Yet most importantly, my cancer patients don’t complain about it being too sweet or having a chemical taste so they are much more likely to drink it and get the important nutrition they need during treatment. It’s a premium product yet doesn’t come with the premium price tag that puts it out of reach for patients. I also love that its so widely available now at retailers and can be purchased online too like on Amazon at a really good price."

Janet

Oncology Dietitian

"As an oncology dietitian, many of my patients and families have expressed a desire to use more natural nutrition supplements during their treatments. Many patients are interested in reducing their overall intake of added sugars and processed ingredients. I recommend Orgain supplements to many of my patients given the use of real fruits and vegetables, non-GMO ingredients, and lower amounts of sugar compared to conventional brands. Including Orgain products on our formulary has been a great option for patients and families who are looking for nutrition supplement options outside of the conventional brands."

Lindsey

Oncology Dietitian

"In pediatrics, many of the parents and teenagers I counsel on nutrition complain about artificial ingredients and sugar in the standard pediatric drinks like PediaSure. We recently started to recommend Orgain and us (the RDs), the parents and most importantly the kids love it! It tastes like a real milkshake but not too sweet and no vitamin after taste or tongue coating like traditional products! The monkey graphic is a big selling point over some of the other drinks in my mind. Kids call it the “Monkey Milk” and it puts a smile on their face when I bring it in for them to try! Thank you Orgain for making such a wonderful product!"

Monika

Pediatric Dietitan

"I recommend Orgain products to my patients because they have such a large variety of high quality options. The products are well balanced and responsibly sourced. I love having both plant and grass-fed whey based ready-to-drink and powder options that are not only good for them but also taste great."

Carla

Bariatric Dietitian

"I have been using the Orgain beverages for over 2 years in my GI practice. These products are the perfect fit for my GI compromised patients as well as anyone looking for a high quality, clean protein, calorie dense liquid beverage. The flavors are wonderful and these products are tolerated very well by all my clients. I have used the high protein beverage for my diabetic clients, as well as my athletes - these are the perfect fit due to the low sugar content! I highly recommend the Orgain line of nutritional products to both the compromised and healthy individual."

Lori

Gastroenterolgy Dietitian

"Being an RD in gastroenterology, I need to view products very closely when I recommend them to patients. Orgain is a great option for patients looking for an organic, high quality protein shake that does not cause GI distress."

Laura

Gastroenterolgy Dietitian

"I have Chrohn's Disease, a host of food allergies and problems just getting in enough nutrition. I have little to no appetite most of the time, and have to eat very small portions. I struggle to get enough calories and vitamins in. Orgain's vegan shakes and protein bars are a literal life saver. I often have no appetite, and can keep either a shake or bar nearby and eat very slowly on it--which gets the calories in, but I don't feel rushed to eat a whole meal. And the ingredients are completely safe for me to eat--I don't have to worry about if what I'm putting in my body is going to make me sicker. Oh--and they taste great as well which makes the task of eating less stressful and I'm starting to enjoy it again. Thank you, Orgain for what you do!"

Courtney

Orgain Customer

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